Technical support

Dear customer,

In the event of any trouble when using your Bioseb product, please contact our dedicated Team at

To help the technical investigation, and get a better service, please :

  • Read carefully the Troubleshooting section of the User Manual provided with your device
  • Provide the S/N of your device. If unavailable, provide Bioseb Invoice Number.
  • Provide as much screenshots, pictures or error messages, as possible

Send us an email with a detailed description or use the following Form If the device has been provided through a local reseller, please contact them first.

Technical support



BP 32025

F-13845 Vitrolles, France

+33 (0)4 42 34 43 60

VAT number : FR88528242787

US Branch

6405 49th Street North

Pinellas Park, FL, 33781, USA

(727) 521-1808

EIN : 26-0413193

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